CAC Calculator

Calculate how much it costs to acquire one new customer.

This tool runs entirely in your browser. Your files are never uploaded to a server.

50.00

Customer acquisition cost (CAC)

What this calculator does

Divides your total marketing and sales spend by the number of new customers acquired in that period, giving you Customer Acquisition Cost (CAC).

How to use it

Enter your total marketing and sales spend for the period, and the number of new customers you acquired in that same period. CAC updates immediately as you type either value.

Worked example

With $3,000 in spend and 60 new customers (the pre-filled defaults), CAC = 3,000 ÷ 60 = $50 — it cost $50, on average, to acquire each new customer.

Formula

CAC = total acquisition spend ÷ number of new customers acquired. Acquisition spend should include everything that went into winning those customers over the period, not just media spend: salaries, tools, agency fees and ad spend together, matched to the same time window as the customer count.

Comparing CAC to LTV

CAC on its own doesn't tell you whether your growth is sustainable — it needs to be compared against Customer Lifetime Value (LTV), the revenue a customer generates over their relationship with you. A commonly cited healthy target is an LTV:CAC ratio of 3:1 or higher; use the LTV Calculator alongside this one to check that ratio.

Limitations

This tool only divides two numbers you provide — it doesn't separate paid from organic acquisition, doesn't account for a payback period (how long it takes to recoup CAC from a customer's early purchases), and blending very different acquisition channels into one CAC can hide which channels are actually efficient.

Scope, sources and privacy

CAC is a standard growth and marketing metric used the same way across SaaS, e-commerce and subscription businesses. The calculation runs entirely in your browser; the numbers you enter are never sent to a server.

Frequently Asked Questions

What counts as acquisition spend?
Typically all marketing and sales costs for the period: ad spend, salaries, tools and agency fees.
What's a healthy CAC?
It should sit well below your customer lifetime value (LTV) — a common target is an LTV:CAC ratio of 3:1 or higher.
Should CAC include only new customers?
Yes — CAC measures the cost per newly acquired customer, not retained or returning ones.